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- The product specifications (weight, size, color etc.) mentioned with the product
photos are only approximate. Most products here are handicraft items. There may,
hence, be a variation in the pictures and the respective products.FlowersnGiftsIndia
, in its absolute discretion, may deliver a similar / alternate product for reasons
or exigencies beyond its control.
- If ordered flowers and other hand delivered gift items are not available in the
respective city or town, we shall deliver available best quality flowers and other
similar gift items of equal value. We always ensure that full or higher value to
our customers in all such cases.
- Since flower arrangements are hand-made, there may be a slight variation from the
picture shown. However we will make sure that we deliver the flower arrangement
as close as possible to the description/ photograph shown.
- Delivery schedule varies between same day delivery to delivery within three business
days depending on the destination city or town. However, in all metropolitan cities
we deliver on the same day, within one business days in all major cities & town
within two - three business days in all other places.
- 100% refund product not delivered by us.
- No claim of whatsoever nature under any circumstances will be tenable other than
the claim for 100% refund of payment made. All such claims if any, are to be raised
within 24 hours of delivery /non delivery.
- In case of any complaint against the quality of product we shall redeliver the product
subject to satisfaction of recipient. But all such claim should be raised within
48 Hours of delivery. Refund can also be made depending on nature of complaint and
any decision to refund is sole prerogative of the owner of the website.
- In case a customer wants to cancel an order he needs to do it atleast 24 Hours before
the date of delivery or the date of shipment.However in all such cases 7% of the
ordered amount will be deducted towards credit card processing expenses.
- Prices of items which are subject to MRP restrictions are being sold on the website
after adding up costs of our services, delivery and online transactions cost. The
distribution could not be shown separately.Due to technical restrictions and are
taken to be understood.
- We do guarantee the delivery on date BUT we don't guarantee the delivery on any
particular time. We do try to deliver well within your mentioned time but we do
not guarantee that. And normally we shall process the order for delivery as soon
as possible ignoring your specific instruction to deliver at or before a particular
time.
- Orders received after 4 Pm IST shall normally be processed as next day orders BUT
we shall try our best to deliver same day. A phone call after placement of such
urgent orders will be appreciated.
- If the user has any question, doubts or confusion in regard to any of the terms
& conditions set out herein he should seek clarifications from us through Email:
info@flowersngiftsindia.com and should wait for a written clarification before using
the service.
- The user of FlowersnGiftsIndia Portal is presumed to have read all the terms and
conditions herein and FAQ and is deemed to have agreed, understood and accepted
unconditionally all the terms, conditions, procedures and risks of using the services
and can not at any time claim ignorance of any or all of them. All relationship
of any user wheresoever situated is Governed by and in accordance with the laws
of national capital territory, Delhi, India./ Surat.
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